Hai777 Privacy Policy — Your Data Is Completely Safe With Us

We collect various types of information when you register and use services on the hai777 platform. This information is used to deliver the best gaming experience and to maintain platform security.

Directly Provided Information

• Full name, mobile number, and account registration details.
• National ID card or passport (for KYC verification).
• Payment method details (Mobile Banking/Nagad number).
• History of support team interactions.

Automatically Collected Information

• IP address and device information (model, operating system).
• Browser type and language settings.
• Login timestamps and session information.
• Gaming history and transaction records.
• Usage data collected from cookies and web beacons.

Collected data is used solely for the purposes listed below. hai777 will never use your information beyond those approved purposes.

With your permission, we may also send you notifications about new promotions and offers. You can opt out of these notifications at any time.

Hai777 retains your data only for as long as necessary to provide our services or to meet legal obligations.

• Active account data — retained until the account is closed.
• Transaction records — retained for a minimum of 5 years in accordance with international financial regulations.
• KYC documents — up to 5 years, as required by regulatory guidelines.
• Support contact history — retained for up to 3 years.
• Inactive accounts — data is reviewed after 24 months of inactivity.

Hai777 does not sell your personal data to third parties. However, data may be shared in limited circumstances:

• Payment Processors: Mobile Banking and Nagad — used solely to process transactions.
• Game providers: For verifying game outcomes and fairness.
• Regulatory Authority: For investigations or audits required by legal obligations.
• Fraud Prevention Services: For anti-money laundering checks.

All third parties with whom data is shared are contractually obligated to comply with hai777's privacy standards and may only use the data they receive for the specified purpose.

Hai777 uses cookies on its website and app. Cookies are small text files stored in your browser that help improve site functionality.

Cookies We Use

• Essential cookies: Required for login sessions and site security — the site cannot function without these.
• Performance Cookies: For monitoring page load speed and identifying errors.
• Functional cookies: To remember your preferred language and settings.
• Analytics Cookies: To analyze site usage and improve the user experience.

You can disable non-essential cookies by changing your browser settings. However, turning off essential cookies may prevent some features of the site from working properly.

As a hai777 user, you have the following rights over your own data. Contact our support team to exercise any of these rights.

The hai777 platform is strictly for users aged 18 and above. We take the protection of minors' privacy very seriously.

• Age is verified at the time of registration, and users under 18 are not permitted to create an account.
• Upon discovering that a user is a minor, the account is immediately suspended and all collected data is deleted.
• If parents have any concerns, they can contact our support team immediately.
• We recommend using parental control software on your device to help keep your family safe.

Hai777 applies industry-leading technical and administrative safeguards to protect your information.

Technical Security

• 256-bit SSL/TLS encryption — applied to all data transfers.
• AES-256 encryption — for stored sensitive data.
• Two-factor authentication (2FA) — an extra layer of security for account access.
• Firewall and intrusion detection systems — to block unauthorized access.
• Regular security audits and penetration testing.

Administrative Security

• Only authorized personnel may access user data.
• All staff are bound by confidentiality agreements.
• Regular staff training on data protection.
• In the event of a data breach, affected users will be notified within 72 hours.

Hai777 reserves the right to update this Privacy Policy as needed. When changes are made:

• The updated policy will be published on this page and the "Last Updated" date will be revised.
• A notification will be sent on the platform for significant changes.
• Continued use of the platform after any changes have taken effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

We recommend visiting this page regularly to stay up to date with the latest Privacy Policy.

If you have any questions or complaints about this Privacy Policy or your data, please contact us:

• 24/7 live chat support — click the button at the bottom right of the site.
• Email: [email protected]
• Our support team is able to assist in Bengali.

Once a data protection complaint is submitted, we aim to respond within 7 business days. Your privacy is our top priority.